Information about Alternate

logo Alternate

The Alternate Computerversand GmbH is the biggest computer hardware retailer in Europe, located in Linden (Hesse). The company sells its products through their online shop and its own call center.

Services provided by Alternate

ALTERNATE delivers throughout Europe with comprehensible prices, clearly stated shipping charges, reliably fast shipping and individual shipping information.

ALTERNATE has over 50.000 products from 400 different brands in stock at our warehouse. With our extensive selection, everybody will quickly find his desired items.

When all items are in stock, most orders are processed and handed to the delivery service within 2 hours. Through the online tracking, one can keep an eye on the shipment and the expected delivery date

We offer a variety of safe and fast methods of payment. Depending on which you prefer, you can choose between cash-on-delivery, pre-payment by bank transfer, PayPal or credit card.

You have questions about a product, would like a consultation or have a technical question? Our team will gladly give support – of course in your language!

Alternate is an official store which you can identify with this icon Official Store. You'll receive your cd keys as text or image by e-mail, or by mail for your retail boxes or hardware.

Payment methods
PaypalDiners ( Diners club international)MasterCardVisaDiscover Network

  • Official website: Alternate
  • Contact: -
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Comments on Alternate

If you encountered an issue with your order, please get in touch with us using the contact form
Dec 14, 2017, 14:43on
Après une semaine d attente de livraison mon colis est arrivé endommagé avec un produit manquant. Alternate ne répond aux mails , difficultés de discuter avec eux . Allemand ou anglais seulement alors que le site est traduit en français. Alternate ne veut pas me rembourser ou me renvoyer le produit manquant. Renvoyant la faute sur les transporteurs... Merci alternate pour votre manque de savoir commercial.
After a week of waiting for delivery my package arrived damaged with a missing product. Alternate doesn't answer the mails, difficulties to discuss with them. German or English only while the site is translated into French. Alternate does not want to reimburse me or return the missing product. Putting the blame on the carriers... Thank you alternate for your lack of commercial knowledge.
Apr 14, 2017, 12:46on
produit reçu abîmé et rayé donc produit pas neuf. service client inexistant. je ne recommande pas ce site
product received damaged and scratched so product not new. no customer service. i do not recommend this site.
Jun 26, 2016, 17:55on
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