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We have a catalogue of more than 20,000 products at any one time, marketed by a large number of different companies, so there are many different types of warranty. A large number of products benefit from a direct manufacturer support and warranty. Thus, if a problem is encountered, it is the manufacturer who is contacted and who acts directly, carrying out if necessary an exchange of the product. Our intervention is usually not required in this type of case, and the LDLC warranty does not cover products already covered by a manufacturer warranty. However, our teams remain available should you encounter any difficulty with regard to after-sales service. Do not hesitate to contact us at 04 27 46 6000 

Services provided by LDLC

LDLC is an official store which you can identify with this icon official store. You'll receive your cd keys as text or image by e-mail, or by mail for your retail boxes or hardware.

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User rating

Average : 3.5/5 (99 votes)
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Feb 18, 2020, 12:48 PM on
Me suis rendu en boutique LDLC pour achat d'un fauteuil modèle AKRacing Core EX. Pas de modèle en démo, pas possible d'essayer. Au final deux choix d'achat: En boutique, sans essai et sans possibilité de retour du fauteuil s'il ne convenait pas, ou sur le net avec possibilité de retour à mes frais, car en cas de problème ou de déconvenue la boutique locale indépendante refuse de reprendre ou d'assurer le SAV ! Sans moi donc!
I went to LDLC store to buy a chair model AKRacing Core EX. No demo model, no possibility to try it. In the end, I had two choices: In the store, without trying and without the possibility of returning the chair if it was not suitable, or on the net with the possibility of returning it at my expense, because in case of problem or disappointment the local independent store refuses to take back the chair or to provide after-sales service! Without me!
Sep 19, 2018, 12:58 PM on
tous le temps le plus cher et pas spécialement arrangeant en tous cas je referrais plus mes achat chez eux sur et certain
all the time the most expensive and not especially arranging in any case I would do more my purchases from them on and certain
Mar 3, 2014, 7:01 PM on
La référence pour moi, avec Maté ! Je recommande pour tous vos achats de hardware, gros ou petits !
The reference for me, with Maté! I recommend for all your hardware purchases, big or small!
Aug 16, 2013, 6:36 AM on
Tiptop, pas toujours les moins cher mais jamais eu aucun soucis, livraison dans les temps, catalogue de produits énorme, site pratique et en plus ils ont un service Conseil / SAV hyper compétent.
Tiptop, not always the cheapest but never had any worries, on time delivery, huge product catalog, convenient site and in addition they have a very competent service / after sales service.
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